Privacy Notice
Professional connection
without unnecessary exposure.
This notice explains how ELEVATED PERSPECTIVES PSYCHOTHERAPY/LIFE COACHING LLC, doing business through FEFE Connect (“FEFE,” “we,” “us,” or “our”), handles personal information when you visit, apply, subscribe, become a member, communicate with us, or appear in a professional profile.
Plain-language commitment: FEFE is designed for professional membership information—not client, patient, case, or clinical records. Do not submit privileged legal material, protected health information, therapy notes, diagnoses, case files, or emergency information.
1. Who is responsible for the information
FEFE Connect is operated by ELEVATED PERSPECTIVES PSYCHOTHERAPY/LIFE COACHING LLC, a Georgia limited liability company. For privacy questions or requests, email hello@fefeconnect.com with the subject “Privacy request.” We may need to verify your identity before completing a request.
If another organization gives us information about you—for example, an authorized firm representative confirming affiliation—FEFE generally acts as the organization deciding how that information is used for platform membership. Members remain independently responsible for information they handle in their own professional work.
2. Notice at collection: information and purposes
| Category | Examples | Primary purposes |
|---|---|---|
| Account and contact | Name, professional email, phone, authentication identifier, account and MFA events | Create and secure accounts, communicate, prevent abuse, and provide support. |
| Application and professional | Profession, licence or bar number, jurisdiction, organization, role, website, specialties, work history, service locations | Review eligibility, check selected public-record facts, create a profile, and operate the network. |
| Verification and affiliation | Authority/source results, record status, match findings, review notes, evidence references, authorized-representative confirmations | Make and explain narrow membership decisions, manage corrections, prevent misrepresentation, and recheck current standing. |
| Profile and member content | Photo, biography, headline, specialties, endorsements, availability, preferences, and member-to-member communications | Publish approved profiles, facilitate professional introductions, moderate content, and honor contact preferences. |
| Subscription and transaction | Stripe customer/subscription identifiers, plan, price, currency, payment status, invoices, refunds, and limited fraud signals | Start and administer subscriptions, keep financial records, prevent fraud, and provide billing support. FEFE does not receive full card numbers from Stripe. |
| Device and usage | IP address, browser/device details, timestamps, referring page, requested pages, security and diagnostic logs | Deliver and protect the service, troubleshoot, measure reliability, and investigate misuse. |
| Communications | Support requests, survey responses, correction requests, complaints, and consent records | Respond, document decisions, improve service, and meet legal obligations. |
We do not knowingly sell personal information or share it for cross-context behavioral advertising. We do not use professional-application information to advertise unrelated products. If these practices change, we will update this notice and provide legally required choices before the change applies.
3. Where information comes from
- you, your authorized organization representative, and other members who communicate with you;
- official or primary professional sources, such as licensing boards, courts, bars, entity registries, and permitted government APIs or data feeds;
- authentication, payment, hosting, security, communications, and support providers;
- your organization’s public website or domain when needed to review affiliation; and
- service logs generated when you use FEFE.
Where legally required, we will tell you about information obtained from another source within the required period. Public availability does not remove our obligation to use information fairly and only for a defined purpose.
4. Why we process information
We use personal information as needed to provide the service and perform our agreement with you; pursue legitimate interests such as platform security, professional-record review, fraud prevention, moderation, and service improvement; comply with law; establish or defend legal claims; and act with consent where consent is the appropriate basis.
For people in the European Economic Area, United Kingdom, or another jurisdiction that recognizes similar bases, the applicable basis depends on the activity. You may object to processing based on legitimate interests. You may withdraw consent at any time where consent is the basis, without affecting earlier lawful processing.
5. How information is disclosed
We may disclose the minimum necessary information to:
- other members and the public, according to your approved profile settings and the current product design;
- service providers, including Microsoft/Azure for identity, hosting, storage, security, and telemetry; Stripe for payments; GitHub for the public static site; and providers later listed in our vendor register;
- professional authorities and organization representatives, when a verification, correction, or affiliation check requires contact and the use is permitted;
- professional advisers, auditors, insurers, and transaction counterparties under appropriate confidentiality restrictions;
- government, courts, and regulators, when required by valid legal process or reasonably necessary to protect rights, safety, and service integrity; and
- a successor organization, in a merger, financing, reorganization, or sale, subject to appropriate protections and applicable notice requirements.
Stripe and Microsoft may also process some information for their own legally described purposes. Their notices govern those independent activities.
6. Verification and human review
Approved automated tools may retrieve and compare public-record fields or identify a result that requires attention. FEFE’s initial policy does not make a final adverse membership decision solely because of an automated mismatch, timeout, unknown status, or source outage. An authorized person reviews ambiguous or potentially adverse results. See the Verification Disclosure for the limited meaning of a public check and the correction process.
7. Retention
We retain information only while needed for the stated purpose, security, disputes, and legal obligations. The initial schedule is:
- active account, application, profile, and verification-decision records: for the membership relationship;
- verification evidence and decision history: membership duration plus three years;
- declined, withdrawn, or incomplete applications: up to two years after closure;
- financial, invoice, refund, and tax records: up to seven years;
- ordinary security and diagnostic logs: up to one year;
- support and complaint records: up to three years after closure; and
- public profile content: until unpublished, followed by deletion from ordinary backups within approximately 90 days.
We may retain information longer for a legal hold, active dispute, fraud/security investigation, or a different period required by law. We may keep deidentified information that cannot reasonably be linked back to a person.
8. Security
We use administrative, technical, and organizational safeguards appropriate to the information and service stage. Planned production controls include encrypted transport and storage, multifactor authentication, least-privilege access, private evidence storage, access logging, malware scanning, vendor review, backups, and incident response. No system is perfectly secure; do not use FEFE to transmit information that the platform says must remain off-platform.
9. International use and transfers
FEFE is operated from the United States and may use providers that process information in the United States and other countries. Laws in those countries may differ from those where you live. Before opening membership in a jurisdiction that requires a transfer mechanism or local representative, FEFE will implement the required contractual or other safeguard and provide information about how to request a copy.
Global website availability does not mean applications are accepted in every jurisdiction. See Intended Use.
10. Your privacy choices and rights
Depending on where you live and the law that applies, you may have rights to know or access information, correct it, delete it, obtain a portable copy, restrict or object to certain processing, opt out of targeted advertising or sale/sharing, limit certain sensitive-data uses, withdraw consent, appeal a denied request, and receive equal service without unlawful discrimination.
Submit a request to hello@fefeconnect.com. State the right you want to exercise and the account email involved. We will verify the request proportionately, respond within the legally required period, and explain any lawful exception. An authorized agent may submit a request where permitted, subject to authority and identity verification. You may also complain to the privacy or data-protection regulator where you live.
FEFE does not currently sell or share personal information for cross-context behavioral advertising, so there is no sale/sharing opt-out link. We will honor legally recognized browser signals where they apply to a future practice requiring an opt-out.
11. Cookies and similar technologies
The current public preview does not set FEFE analytics or advertising cookies. Hosting infrastructure may process ordinary request logs. When Entra authentication and Stripe Checkout activate, those providers may use necessary cookies or similar technologies on their services. FEFE will not activate non-essential analytics or advertising technologies without updating the Cookie Notice and obtaining consent where required.
12. Age limits
FEFE is intended for professional users who are at least 18 years old. It is not directed to children, and we do not knowingly collect children’s personal information. Contact us if you believe a child submitted information.
13. Changes and contact
We may update this notice as the service, vendors, or law changes. We will post the new date and provide additional notice or renewed consent when required. Material changes do not apply retroactively where prohibited.
Privacy questions and requests: hello@fefeconnect.com
FEFE Connect / ELEVATED PERSPECTIVES PSYCHOTHERAPY/LIFE COACHING LLC
Georgia, United States